Written Question·Department of Health and Social Care·UIN 83158

Health Services: Translation Services

Tabled: 17 October 2025

Answered: 20 November 2025

Question

Rupert Lowe

To ask the Secretary of State for Health and Social Care, what the (a) cost for translation of and (b) percentage of communications in each language in e-RS communication letters was so far this year.

Answer

Dr Zubir Ahmed

NHS England only incurs costs for changes to templates or when new languages are added. Therefore, the primary cost is associated with template updates, not per-letter translation. No changes have been made to templates in 2025, nor have additional langua...

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