Written Question·Department for Energy Security and Net Zero·UIN 115755

Heat Pumps

Tabled: 24 February 2026

Answered: 4 March 2026

Question

Perran Moon

To ask the Secretary of State for Energy Security and Net Zero, how many consumers who received heat pump installations under the Domestic Renewable Heat Incentive and Green Homes Grant Voucher Scheme have been left without redress following installer ins

Answer

Martin McCluskey

The department does not collect this data. For the DRHI installers were required to be members of the Microgeneration Certification Scheme (MCS)and a Chartered Trading Standards Institute approved Consumer Code, which provided routes for complaints handli...

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