Heating: Older People

The Government knows that more needs to be done to support vulnerable households that are struggling with bills whilst we transition to clean power.

The Government’s Warm Home Discount (WHD) scheme provides targeted support to eligible low-income households across Great Britain with a £150 rebate off their winter energy bill. The scheme provides rebates to pensioners in receipt of Pension Credit Guarantee Credit, the vast majority of whom receive the rebate automatically. In February, we published a consultation on the expansion of the Warm Home Discount, giving more eligible households £150 off their energy bills. These proposals would bring around 2.7 million households into the scheme – pushing the total number of households that would receive the discount next winter up to around 6 million. This would see an increase in those in receipt of the Savings Credit element of Pension Credit receiving a discount next winter.

I have been clear with suppliers that they should do all that they can to support their customers – including vulnerable consumers – who may be struggling with their bills.

Building on the work I did with energy suppliers to agree the £500 million Winter Commitment to help customers last winter, I am now also leading a working group with Energy UK and other stakeholders to consider how we can take further sustained action on improving affordability and accessibility of energy.