Written Question·Department for Business and Trade·UIN 77729

Horizon IT System: Compensation

Tabled: 16 September 2025
Answered: 13 October 2025

Question

Liz Jarvis

Liberal DemocratEastleigh

To ask the Secretary of State for Business and Trade, when Horizon redress claimants where no evidence of shortfalls can be established will have their claims assessed.

Answer

Blair McDougall
We are aware that some postmasters are waiting for their Horizon Shortfall Scheme Fixed Sum Offer due to a lack of available data to verify that shortfalls occurred. To help address this, the Post Office is conducting further investigations using branch f...

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