Written Question·Department for Business and Trade·UIN 58718
Horizon Shortfall Scheme
Tabled: 10 June 2025
Answered: 17 June 2025
Question
Liz Jarvis
Liberal Democrat — Eastleigh
To ask the Secretary of State for Business and Trade, if he will take steps to clarify the new guidance sent to the Horizon Shortfall scheme by his Department on cases where a shortfall has previously not been identified; and what his planned timeline is
Answer
Gareth ThomasMy Department is working with the Post Office to develop a way to fairly assess claims where there is no record of a Horizon Shortfall. Recognising the challenges postmasters may face in providing evidence, Post Office is further investigating its branch ...
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