Written Question·Treasury·UIN 74852

Insurance Companies: Staff

Tabled: 3 September 2025
Answered: 11 September 2025

Question

Helen Maguire

Liberal Democrat — Epsom and Ewell

To ask the Chancellor of the Exchequer, what assessment she has made of the adequacy of the Financial Conduct Authority’s regulatory framework for insurance companies’ use of loss adjusters; and whether she plans to regulate the conduct of loss adjusters.

Answer

Lucy Rigby
Whilst loss adjusters acting on behalf of insurers are not directly regulated by the Financial Conduct Authority (FCA), they are typically members of professional bodies such as the Chartered Institute of Loss Adjusters (CILA). CILA sets standards for eth...
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