Written Question·Department for Science, Innovation and Technology·UIN 53851

Internet: Safety

Tabled: 21 May 2025

Answered: 6 June 2025

Question

Sir Julian Smith

To ask the Secretary of State for Science, Innovation and Technology, what assessment he has made of the potential merits of requiring an independent alternative dispute resolution process for the resolution of disputes in relation to online safety betwee

Answer

Feryal Clark

The Online Safety Act 2023 requires platforms to put in place reporting and complaints processes to resolve disputes. In the first instance, service providers are best placed to respond to individual complaints on online safety. However, the Act 2023 requ...

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