Written Question·Department for Work and Pensions·UIN 96595
Jobcentres: Artificial Intelligence
Tabled: 2 December 2025
Answered: 10 December 2025
Question
Ben Coleman
Labour — Chelsea and Fulham
To ask the Secretary of State for Work and Pensions, what plans his Department has to use AI-powered job-matching tools developed by the private sector to run the new digital service behind the new Jobs and Careers Service.
Answer
Dame Diana JohnsonThe Department for Work and Pensions is committed to reforming the Jobs and Careers Service to better support jobseekers and employers. The Department continues to monitor market innovations and will leverage the right technology, including AI, to deliver...
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