Written Question·Department for Work and Pensions·UIN 12305

Jobcentres: Digital Technology

Tabled: 1 November 2024

Answered: 11 November 2024

Question

Lisa Smart

To ask the Secretary of State for Work and Pensions, if she will make an assessment of the potential merits of requiring the Jobcentre Plus to signpost people to digital inclusion services.

Answer

Alison McGovern

Jobcentre work coaches will consider the range of barriers faced by claimants to best support them into work and to progress in their careers. Digital inclusion is amongst the challenges that some claimants may experience and work coaches are encouraged t...

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