Written Question·Department for Work and Pensions·UIN 67331

Jobcentres: ICT

Tabled: 14 July 2025

Answered: 21 July 2025

Question

Dame Chi Onwurah

Labour — Newcastle upon Tyne Central and West

To ask the Secretary of State for Work and Pensions, what steps her Department is taking to improve the (a) availability and (b) portability of (i) digital infrastructure and (ii) IT services at Jobcentre Plus locations, in the context of support for (A)

Answer

Andrew Western

We are reforming Jobcentre Plus and creating a new service across Great Britain that will enable everyone to access support to find good, meaningful work, and support to help them to progress in work, including through an enhanced focus on skills and care...

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