Written Question·Department for Work and Pensions·UIN 120884
Jobcentres: Reform
Tabled: 16 March 2026
Answered: 23 March 2026
Question
Zarah Sultana
Your Party — Coventry South
To ask the Secretary of State for Work and Pensions, with reference to the Government's response to Recommendation 4 of the Work and Pensions Committee's Get Britain Working, Reforming Jobcentres report, how he plans to work with Universal Credit claimant
Answer
Dame Diana JohnsonThe claimant commitment pathfinder is being developed using direct insight from Universal Credit claimants and work coaches. Through structured user research activity and ongoing feedback, we are assessing how the new approach operates in practice and whe...
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