Written Question·Department for Work and Pensions·UIN 120886

Jobcentres: Reform

Tabled: 16 March 2026

Answered: 24 March 2026

Question

Zarah Sultana

To ask the Secretary of State for Work and Pensions, with reference to the Government's response to Recommendation 4 of the Work and Pensions Committee's Get Britain Working, Reforming Jobcentres report, what steps he is taking to monitor the quality and

Answer

Dame Diana Johnson

The Pre-referral Quality Check is completed by a Jobcentre Team Leader, deputy, or colleague with the relevant experience. The Department has a variety of internal performance metrics in place to monitor the quality of our services. We regularly review re...

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