Written Question·Department for Work and Pensions·UIN 96717

Jobcentres: Staff

Tabled: 3 December 2025
Answered: 12 December 2025

Question

Helen Whately

ConservativeFaversham and Mid Kent

To ask the Secretary of State for Work and Pensions, how many complex case coaches (a) are currently employed and (b) have been for each month since June 2024.

Answer

Sir Stephen Timms
There is no specific Work Coach role defined as Complex Case Coach.