Written Question·Department for Work and Pensions·UIN 97227
Jobcentres: Staff
Tabled: 4 December 2025
Answered: 11 December 2025
Question
Matt Vickers
Conservative — Stockton West
To ask the Secretary of State for Work and Pensions, what recent assessment the Department has made of the adequacy of Jobcentre staffing levels to support claimants with complex needs.
Answer
Dame Diana JohnsonWe recognise that as a department we come into contact with some claimants who have complex needs or are vulnerable. The department already has processes in place to support and safeguard people who use our services, and we will continue to provide this s...
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