Written Question·Department for Work and Pensions·UIN 97227

Jobcentres: Staff

Tabled: 4 December 2025
Answered: 11 December 2025

Question

Matt Vickers

ConservativeStockton West

To ask the Secretary of State for Work and Pensions, what recent assessment the Department has made of the adequacy of Jobcentre staffing levels to support claimants with complex needs.

Answer

Dame Diana Johnson
We recognise that as a department we come into contact with some claimants who have complex needs or are vulnerable. The department already has processes in place to support and safeguard people who use our services, and we will continue to provide this s...

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