Written Question·Ministry of Housing, Communities and Local Government·UIN 106248
Leasehold and Shared Ownership Schemes: Service Charges
Tabled: 15 January 2026
Answered: 20 January 2026
Question
Freddie van Mierlo
Liberal Democrat — Henley and Thame
To ask the Secretary of State for Housing, Communities and Local Government, if he will set out the mechanisms for leaseholders and shared ownership tenants to challenge unexpected or excessive maintenance charges; and whether his Department plans to (a)
Answer
Matthew PennycookMost shared owners have a landlord who is a member of the Housing Ombudsman Service. Tenants can therefore take complaints about service charges, not including fees, to the Ombudsman.The new Social and Affordable Homes Programme places new expectations on...
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