Written Question·Ministry of Justice·UIN 36526

Legal Ombudsman

Tabled: 7 March 2025
Answered: 17 March 2025

Question

Julia Buckley

LabourShrewsbury

To ask the Secretary of State for Justice, what recent assessment she has made of effectiveness of the Legal Ombudsman in processing complaints in a timely manner.

Answer

Sarah Sackman
The Legal Ombudsman (LeO) plays an important role in ensuring consumers of legal services have access to an independent and effective complaints resolution process. It has been on a challenging journey to improve performance over recent years, having redu...

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