Written Question·Ministry of Justice·UIN 68930

Legal Ombudsman

Tabled: 17 July 2025

Answered: 25 July 2025

Question

Apsana Begum

To ask the Secretary of State for Justice, pursuant to the Answer of 17 March 2025 to Question 36526 on Legal Ombudsman, what steps her Department is taking to (a) identify and (b) resolve complaint cases awaiting investigation for more than four years; a

Answer

Sarah Sackman

The legal profession in England and Wales, together with its regulators, operate independently of government. The Office for Legal Complaints (OLC) is the independent body responsible for administering the Legal Ombudsman (LeO) Scheme and the Legal Servic...

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