Written Question·Ministry of Justice·UIN 102093

Legal Profession: Insolvency

Tabled: 2 January 2026
Answered: 23 January 2026

Question

Martin Wrigley

Liberal DemocratNewton Abbot

To ask the Secretary of State for Justice, what assessment he has made of the effectiveness of the complaints system through the Legal Ombudsman in cases where large numbers of consumers are affected by the collapse of a single legal firm.

Answer

Sarah Sackman
The Office for Legal Complaints (OLC) is the independent body responsible for administering the Legal Ombudsman (LeO) scheme. The Legal Services Board (LSB), as the oversight regulator, has statutory duties to monitor the OLC.The collapse of a law firm do...

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