Written Question·Department for Transport·UIN 101834
London North Eastern Railway: Staff
Tabled: 2 January 2026
Answered: 12 January 2026
Question
Mr Richard Holden
Conservative — Basildon and Billericay
To ask the Secretary of State for Transport, whether the modernised training programme for LNER frontline staff has been completed.
Answer
Keir MatherThis project is currently underway. London North Eastern Railway is modernising frontline training to ensure every passenger receives a consistently helpful and informed service. The programme will be completed by March 2026 and will include continuous re...
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