Written Question·Department for Transport·UIN 101835
London North Eastern Railway: Travel Information
Tabled: 2 January 2026
Answered: 12 January 2026
Question
Mr Richard Holden
Conservative — Basildon and Billericay
To ask the Secretary of State for Transport, whether AI powered disruption updates are in use on LNER services.
Answer
Keir Mather This project is currently in development. LNER is working to introduce instant updates during disruption, powered by AI, to keep passengers informed and in control when travelling. This will enable faster, smarter decision-making, reduce delays, and help...
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