Written Question·Department for Transport·UIN 13473

London North Eastern Railway: WiFi

Tabled: 11 November 2024
Answered: 14 November 2024
Named Day

Question

Dame Chi Onwurah

LabourNewcastle upon Tyne Central and West

To ask the Secretary of State for Transport, whether she has made an assessment of the quality of wifi on London North Eastern Railway services; and if she will have discussions with that company on improving that wifi.

Answer

Simon Lightwood
The Department is working closely with London North Eastern Railway (LNER) to ensure all aspects of onboard experience, including WiFi, meet customers’ expectations. LNER reports on customer satisfaction to the Department every rail period and their most ...

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