Written Question·Department for Transport·UIN 16158

London North Eastern Railway: WiFi

Tabled: 26 November 2024

Answered: 29 November 2024

Named Day

Question

Dame Chi Onwurah

Labour — Newcastle upon Tyne Central and West

To ask the Secretary of State for Transport, pursuant to the Answer of 14 November to Question 13473 and the Answer of 20 November 2024 to Question 14457 on London North Eastern Railway: WiFi, whether complaints about WiFi are included in the category ent

Answer

Simon Lightwood

I can confirm that Wifi complaints fall into the "Quality on Train" - "Facilities on Board" category.