Written Question·Department for Work and Pensions·UIN 89819
Members: Correspondence
Tabled: 11 November 2025
Answered: 18 November 2025
Question
Martin Wrigley
Liberal Democrat — Newton Abbot
To ask the Secretary of State for Work and Pensions, what steps he is taking to reduce waiting times for MP caseworker teams contacting his Department's correspondence email address.
Answer
Andrew WesternThe Department treats correspondence from Members of Parliament as a high priority. We are committed to improving response times and have taken steps to enhance the timeliness of replies to MP emails sent to the Department’s correspondence address. Over t...
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