Written Question·Department for Work and Pensions·UIN 89819

Members: Correspondence

Tabled: 11 November 2025
Answered: 18 November 2025

Question

Martin Wrigley

Liberal DemocratNewton Abbot

To ask the Secretary of State for Work and Pensions, what steps he is taking to reduce waiting times for MP caseworker teams contacting his Department's correspondence email address.

Answer

Andrew Western
The Department treats correspondence from Members of Parliament as a high priority. We are committed to improving response times and have taken steps to enhance the timeliness of replies to MP emails sent to the Department’s correspondence address. Over t...

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