Written Question·House of Commons Commission·UIN 87695

Members: ICT

Tabled: 4 November 2025

Answered: 11 November 2025

Named Day

Question

Mr Gregory Campbell

Democratic Unionist Party — East Londonderry

To ask the hon. Member for Blaenau Gwent and Rhymney, representing the House of Commons Commission, how many complaints have been received from hon. Members relating to (a) laptops, (b) other IT equipment supplied under the Hardware Refresh programme and

Answer

Nick Smith

The Parliamentary Digital Service has a formal complaints process in place for Members to raise concerns about their services. This sits alongside our Member Services team, 24/7 support desk and other support channels, which are available to assist Member...

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