Written Question·Department for Science, Innovation and Technology·UIN 87586
Mobile Phones: Outages
Tabled: 3 November 2025
Answered: 11 November 2025
Named DayQuestion
Josh Fenton-Glynn
Labour — Calder Valley
To ask the Secretary of State for Science, Innovation and Technology, whether she plans to extend Ofcom’s Automatic Compensation Scheme to cover prolonged mobile network outages.
Answer
Kanishka NarayanTelecoms consumers should rightly expect to have access to reliable and affordable connectivity no matter where they live, work or travel.We have engaged with providers to ensure customers are eligible for compensation and are assessing options to proacti...
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