Written Question·Department for Business and Trade·UIN 75480
Motor Ombudsman: Standards
Tabled: 5 September 2025
Answered: 11 September 2025
Question
Robin Swann
Ulster Unionist Party — South Antrim
To ask the Secretary of State for Business and Trade, what recent assessment he has made of the (a) effectiveness (b) adequacy and (c) efficiency of the performance of the Motor Ombudsman in carrying out its functions.
Answer
Kate DeardenThe Motor Ombudsman is a non-statutory ombudsman, set up as a voluntary scheme by the industry and independent of government.The Motor Ombudsman's activities are documented in their annual reports, complying with the Alternative Dispute Resolution for Con...
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