Written Question·Cabinet Office·UIN 60017
MyCSP: Standards
Tabled: 16 June 2025
Answered: 19 June 2025
Named DayQuestion
Grahame Morris
Labour — Easington
To ask the Minister for the Cabinet Office, how many and what proportion of calls to MyCSP went unanswered in each of the last six months.
Answer
Georgia GouldThe scheme administrator, MyCSP, received on average 30,090 calls into their enquiry centre between December 2024 - May 2025 as shown in the table below. 24% of all calls received were unanswered by MyCSP. CallsDec-24Jan-25Feb-25Mar-25Apr-25May-25AverageC...
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