Written Question·Department for Work and Pensions·UIN 26932

National Insurance Contributions: Civil Servants

Tabled: 28 January 2025

Answered: 4 February 2025

Named Day

Question

Steve Darling

To ask the Secretary of State for Work and Pensions, how many full-time equivalent civil servants are working on supporting people who wish to buy back missing National Insurance years before the 5 April 2025 deadline.

Answer

Torsten Bell

The majority of customers can check for gaps in their NI record, and make payment online. To support those unable to use online services, we have deployed c.300 frontline Civil servants within the DWP and HMRC. A further c100 frontline Civil Servants will...

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