Written Question·Treasury·UIN HL2046
National Savings and Investments: Standards
Tabled: 13 July 2026
Answered: 24 July 2026
Question
To ask His Majesty's Government, following National Savings and Investment (NS&I) notifying the Treasury in December 2025 of a failure to comprehensively trace accounts for some customers who died what assessment they have made of work by NS&I since Decem
Answer
On 26 March 2026, the Minister for Pensions confirmed to Parliament that NS&I had identified an issue where the estates of deceased customers were not always repaid money from all of their accounts following a bereavement claim. These errors happened ...
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