Written Question·Department of Health and Social Care·UIN 103059

NHS: Complaints

Tabled: 5 January 2026
Answered: 12 January 2026
Named Day

Question

Alex Brewer

Liberal DemocratNorth East Hampshire

To ask the Secretary of State for Health and Social Care, what steps his Department is taking to improve the internal NHS complaints procedures.

Answer

Dr Zubir Ahmed
National Health Service organisations must handle complaints in accordance with the standards and processes set out in the Local Authority Social Services and National Health Service Complaints (England) Regulations 2009. To support good complaint handlin...

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