Written Question·Department of Health and Social Care·UIN 120334
NHS: Postal Services
Tabled: 12 March 2026
Answered: 23 March 2026
Question
Ian Lavery
Labour — Blyth and Ashington
To ask the Secretary of State for Health and Social Care, what estimate he has made of the number of NHS appointments missed as a result of delays in the delivery of appointment letters by Royal Mail in the last 12 months.
Answer
Karin SmythThe monitoring of National Health Service patient correspondence, including appointment letters, is the responsibility of individual NHS providers. Data is not held centrally on the reasons why an appointment is registered as a ‘did not attend’. This incl...
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