Written Question·Department of Health and Social Care·UIN 120336
NHS: Postal Services
Tabled: 12 March 2026
Answered: 23 March 2026
Question
Ian Lavery
Labour — Blyth and Ashington
To ask the Secretary of State for Health and Social Care, how many patient samples sent via Royal Mail have been rendered unusable due to late arrival at laboratories in each of the last five years.
Answer
Karin SmythThe monitoring of National Health Service patient correspondence, including appointment letters, is the responsibility of individual NHS providers. Data is not held centrally on the reasons why an appointment is registered as a ‘did not attend’. This incl...
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