Written Question·Department of Health and Social Care·UIN 120339

NHS: Postal Services

Tabled: 12 March 2026
Answered: 19 March 2026

Question

Ian Lavery

LabourBlyth and Ashington

To ask the Secretary of State for Health and Social Care, what steps he is taking to mitigate patient safety risks arising from delayed delivery of NHS clinical correspondence through the postal system.

Answer

Dr Zubir Ahmed
The Government recognises the importance of timely delivery of National Health Service clinical correspondence and the risks to patient safety because of delayed or lost correspondence.The monitoring of patient correspondence is the responsibility of indi...

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