Written Question·Department of Health and Social Care·UIN 120340
NHS: Postal Services
Tabled: 12 March 2026
Answered: 23 March 2026
Question
Ian Lavery
Labour — Blyth and Ashington
To ask the Secretary of State for Health and Social Care, what assessment he has made of the potential impact of postal delays on the timely delivery of referral letters between primary and secondary care.
Answer
Karin SmythThe monitoring of National Health Service patient correspondence, including appointment letters, is the responsibility of individual NHS providers. Data is not held centrally on the reasons why an appointment is registered as a ‘did not attend’. This incl...
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