Written Question·Department of Health and Social Care·UIN 15637
NHS: Postal Services
Tabled: 2 July 2026
Answered: 13 July 2026
Question
Gideon Amos
Liberal Democrat — Taunton and Wellington
To ask the Secretary of State for Health and Social Care, what proportion of NHS patient communications continue to be sent by post nationally, and the estimated cost of printing and posting these communications.
Answer
Karin SmythData on National Health Service spend on patient communications isn’t collected centrally. The monitoring of National Health Service patient correspondence, including appointment letters, is the responsibility of individual NHS providers.The Government’s ...
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