Written Question·Department of Health and Social Care·UIN 73026
NHS: Software
Tabled: 29 August 2025
Answered: 5 September 2025
Question
Dr Allison Gardner
Labour — Stoke-on-Trent South
To ask the Secretary of State for Health and Social Care, what assessment he has made of the adequacy of the accessibility of the NHS app for visually impaired users.
Answer
Stephen KinnockWe are working to improve access to digital services, outcomes, and experiences for all. Patients unable to use digital channels can continue to access services via telephone and through traditional face-to-face services.We conduct user research on an ong...
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