Written Question·Department of Health and Social Care·UIN 95105

NHS: South Suffolk

Tabled: 27 November 2025

Answered: 4 December 2025

Question

James Cartlidge

To ask the Secretary of State for Health and Social Care, whether he plans to take steps to digitise communications with NHS patients; and if he will make an assessment of the potential impact of doing so on vulnerable people in South Suffolk constituency

Answer

Dr Zubir Ahmed

The Department is taking steps to digitise communications with National Health Service patients through the NHS App. The app already allows patients to book, move and cancel their appointments, and communicate with their health team, as well as order repe...

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