Written Question·Department of Health and Social Care·UIN 112994
NHS Trusts: Complaints
Tabled: 11 February 2026
Answered: 2 March 2026
Question
James McMurdock
Independent — South Basildon and East Thurrock
To ask the Secretary of State for Health and Social Care, what assessment he has made of the potential impact of staffing levels on the volume of complaints received by NHS trusts.
Answer
Karin SmythNo assessment has been made. The responsibility for staffing levels is with clinical and other leaders at a local level, responding to local needs, supported by guidelines by national and professional bodies and overseen and regulated in England by the Ca...
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