Written Question·Department for Transport·UIN 101838

Northern Trains: Standards

Tabled: 2 January 2026

Answered: 12 January 2026

Question

Mr Richard Holden

To ask the Secretary of State for Transport, how many instances of failed Assisted Travel were recorded on Northern services in the last 12 months.

Answer

Keir Mather

No train operators currently record individual instances of failed passenger assists. However, the Office of Rail and Road (ORR) carries out surveys, and its 2024-25 survey showed that 20 per cent of all respondents reported their requests for passenger a...

ⓘ

This is an extract from the Parliament API. Search the full answer on Parliament.uk (UIN 101838) →