O2: Contracts

Further to my answer of 13 November 2025, and following my letter to Ofcom’s CEO of 31^st October, the Department for Science, Innovation and Technology is continuing to engage with Ofcom on pricing transparency.

Ofcom publicly shared disappointment with O2’s decision, which went against the spirit of the January 2025 changes. Ofcom also reminded telecom companies of their regulatory responsibilities to maintain fair pricing and transparency. The Secretary of State has asked Ofcom what more can be done to go further, faster to ensure that people are getting a fair deal.