Written Question·Department of Health and Social Care·UIN 117156

Patient Advice and Liaison Services

Tabled: 2 March 2026

Answered: 11 March 2026

Question

James McMurdock

Independent — South Basildon and East Thurrock

To ask the Secretary of State for Health and Social Care, what assessment he has made of trends in the level of variation between NHS trusts in the a) operation and b) resourcing of Patient Advice and Liaison Services.

Answer

Dr Zubir Ahmed

No assessment has been made of the operation and level of resourcing of Patient Advice and Liaison Services (PALS) across National Health Service trusts. PALS is a free, confidential and independent service providing advice and support to resolve issues a...

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