Written Question·Department of Health and Social Care·UIN 117518

Patient Choice Schemes

Tabled: 3 March 2026
Answered: 11 March 2026

Question

Phil Brickell

LabourBolton West

To ask the Secretary of State for Health and Social Care, what steps his Department is taking to ensure that the introduction of mandatory online booking systems does not mean the withdrawal of other options such as face to face receptions and phone calls

Answer

Dr Zubir Ahmed
National Health Service organisations must ensure that all patients have equitable access to care, and that decisions or policies do not unfairly disadvantage people or lead to an increase in inequalities. All NHS organisations are legally obliged to not ...

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