Written Question·Department for Work and Pensions·UIN 3121
Pension Credit
Tabled: 30 August 2024
Answered: 11 September 2024
Question
Dr Luke Evans
Conservative — Hinckley and Bosworth
To ask the Secretary of State for Work and Pensions, what assessment she has made of the impact of her Department’s Service Modernisation Programme in (a) encouraging more people to apply for pension credit and (b) improving the customer service experienc
Answer
Emma ReynoldsThe modernisation of Retirement Services, which includes Pension Credit, forms a key part of DWP’s Service Modernisation Programme. An objective of the team is to understand how the application process should operate in the future and understand the oppor...
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