Written Question·Department for Work and Pensions·UIN 3121

Pension Credit

Tabled: 30 August 2024
Answered: 11 September 2024

Question

Dr Luke Evans

Conservative — Hinckley and Bosworth

To ask the Secretary of State for Work and Pensions, what assessment she has made of the impact of her Department’s Service Modernisation Programme in (a) encouraging more people to apply for pension credit and (b) improving the customer service experienc

Answer

Emma Reynolds
The modernisation of Retirement Services, which includes Pension Credit, forms a key part of DWP’s Service Modernisation Programme. An objective of the team is to understand how the application process should operate in the future and understand the oppor...
ⓘ

This is an extract from the Parliament API. Search the full answer on Parliament.uk (UIN 3121) →