Written Question·Department for Work and Pensions·UIN 3478
Pension Credit
Tabled: 30 August 2024
Answered: 11 September 2024
Question
Adam Jogee
Labour — Newcastle-under-Lyme
To ask the Secretary of State for Work and Pensions, if she will make an assessment of the adequacy of the (a) accessibility and (b) other aspects of the application process for Pension Credit.
Answer
Emma ReynoldsThe Department is in the process of modernising the Pension Credit delivery and consideration of accessibility, having previously undertaken an assessment of the application process and introduced online claims, in addition to telephone and paper claims. ...
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