Written Question·Department for Work and Pensions·UIN 4775
Pension Credit
Tabled: 9 September 2024
Answered: 16 September 2024
Question
Alex Sobel
Labour (Co-op) — Leeds Central and Headingley
To ask the Secretary of State for Work and Pensions, if he will make an assessment of the potential merits of (a) simplifying and (b) automating the process to apply for Pension Credit.
Answer
Emma ReynoldsThe Department continues to assess the Pension Credit service. This led to the introduction of the online claim process, providing customers with a convenient alternative claim route, alongside the existing telephony and paper application methods. As the ...
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