Written Question·Department for Work and Pensions·UIN 11991

Pension Credit

Tabled: 30 October 2024

Answered: 12 November 2024

Question

Adrian Ramsay

To ask the Secretary of State for Work and Pensions, what information her Department holds on average waiting times for decisions on (a) offline and (b) digital Pension Credit applications.

Answer

Emma Reynolds

We are unable to provide Pension Credit average waiting times for decisions separately for offline and digital claims. Average Actual Clearance Times are measured weekly. The table below shows Average Actual Clearance Times (AACT) from the end of week com...

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