Written Question·Department for Work and Pensions·UIN 3732
Pension Credit: Applications
Tabled: 2 September 2024
Answered: 11 September 2024
Question
Clive Lewis
Labour — Norwich South
To ask the Secretary of State for Work and Pensions, whether her Department has made a recent assessment of the potential merits of simplifying the application process for Pension Credit.
Answer
Emma ReynoldsWe are streamlining all Pension Credit application routes by using information held internally to reduce the number of questions the citizen must answer. A key objective of DWP’s Service Modernisation Programme is to utilise end user research to understan...
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