Written Question·Department for Work and Pensions·UIN 8663

Pension Credit: Applications

Tabled: 11 October 2024
Answered: 21 October 2024

Question

Clive Lewis

LabourNorwich South

To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 11 September 2024 to Question 3732 on Pension Credit: Applications, how the Service Modernisation Programme will make service more user friendly and accessible for citizens; an

Answer

Emma Reynolds
We continuously improve and iterate the Pension Credit application service to make the service more user friendly and accessible for citizens. New features are released regularly to the service in line with user research and feedback on the service from c...

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