Written Question·Department for Work and Pensions·UIN 36401

Pension Credit: Internet

Tabled: 7 March 2025
Answered: 14 March 2025

Question

Wendy Morton

Conservative — Aldridge-Brownhills

To ask the Secretary of State for Work and Pensions, what steps her Department is taking to reduce potential barriers to accessing Pension Credit for pensioners who do not have access to digital services or face challenges with online applications.

Answer

Torsten Bell
The Department is in the process of modernising the Pension Credit delivery and consideration of accessibility, having previously introduced online claims, in addition to telephone and paper claims. Claims for Pension Credit can be made online at: www.gov...
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