Written Question·Department for Work and Pensions·UIN 35774

Pension Credit: Staff

Tabled: 5 March 2025
Answered: 11 March 2025

Question

Dr Luke Evans

Conservative — Hinckley and Bosworth

To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 25 February 2025 to Question, what performance matrix she is following to monitor the effectiveness of the funding for additional staffing to reducing pension credit applicatio

Answer

Torsten Bell
The Government has recently put in place the biggest ever pension Credit tave-up drive. To help ensure it has the capacity to assess all claims within reasonable timeframes, the Department has deployed over 500 additional staff through a combination of in...
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